Customer Service
- Shipping & Delivery
- All domestic orders are shipped via USPS 2-Day Priority Mail.
International Buyers – Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the customer’s responsibility.
- Returns & Replacements
- In the event that you have received an incorrect or defective item, please give us a call at (937) 927-5429 or e-mail randyduncan79@yahoo.com and be sure to have all necessary order information. Mistakes on our end will be shipped free of charge on the next business day. All other returns are subject to a 25% restocking fee to offset labor and shipping. Return shipping is the customer's responsibility.
- Payment, Pricing & Promotions
- Pricing on our inventory is subject to change, without notice, at any time. We accept payment via all major credit cards and PayPal. If you wish to use an alternate payment method, please contact us. Promotions may be ended prior to their specified end date at our discretion and without notice.
- Viewing Orders
- To view your order status, simply scroll to the bottom of the page and click on 'Order Status'. Input all of your applicable order information and click the 'submit' button.
- Technical Support
- We're happy to answer your questions. Please have all relevant model and spec information ready before calling us at (937) 927-5429 or e-mailing randyduncan79@yahoo.com